10+ years building enterprise IT from the ground up - identity infrastructure, endpoint automation, ITIL service delivery, and the leadership that keeps distributed teams running without drama.
I came up through military service and spent the last decade fixing IT operations that weren't working - and making sure they stay working.
I came up through the Navy, which taught me that operational discipline and clear accountability aren't negotiable. That mindset has guided every IT role I've had since. When I see a broken process, I fix it. When I see a team struggling, I invest in them.
My background spans distributed SaaS companies, global multi-site manufacturing operations, and everything in between. I've led teams supporting thousands of users across thousands of systems. I've rebuilt helpdesks from scratch. I've designed identity infrastructure that actually keeps the bad guys out. I've automated away the kind of tedious manual work that makes people hate their jobs.
What I care about: building IT operations that are reliable, secure, and actually make the rest of the business's life easier. Good IT is invisible - it just works. But getting there takes real thought, real leadership, and real commitment to doing things right. That's what I bring.
Rebuilt helpdesk into ITIL-aligned org via Jira Service Management with SLA/OLA governance and exec dashboards.
SSO, MFA, SAML, OIDC, SCIM across 30+ apps via Azure Entra ID. Zero manual provisioning.
PowerShell Dynamic Security Groups + Intune Autopilot. New hires get fully provisioned with zero manual steps.
Company-wide security awareness program with 1,300+ user simulations and training.
From solo IT owner to leading enterprise teams at global scale - here's the full picture.
A decade across the full enterprise IT stack - from identity to infrastructure to AI governance.
Enterprise-scale SSO, MFA, and access control that keeps the bad actors out without creating friction for users.
Full M365 administration for distributed remote workforces - Exchange, Teams, SharePoint, OneDrive, and Azure cloud infrastructure.
Zero-touch provisioning and fleet management at scale. New hires get day-one-ready devices with no manual steps.
Eliminating tedious manual work through scripting. Dynamic Security Groups, automated provisioning, workflows that run themselves.
ITIL-aligned service desks with real governance - SLAs, FCR/MTTR/CSAT dashboards, and the exec reporting that proves IT is performing.
Physical and cloud LAN/WAN, VPN, firewall management, and multi-site connectivity that keeps everything online.
HIPAA audits, phishing programs, endpoint protection, zero-trust principles, and the documentation to stay audit-ready.
30+ applications, vendor contracts, license negotiation, and build-vs-buy decisions. Managing the entire app ecosystem strategically.
Production deployment and governance of enterprise AI tools - with the policy framework to use them responsibly at scale.
Building and leading IT teams, setting operational strategy, and delivering the accountability that enterprise leadership expects.
Formal credentials that back up the hands-on experience.
MS-900
July 2024AZ-900
November 2020Hardware & Technical Support
August 2010Renewal in progress
RenewingPursuing ITIL Practitioner
In ProgressAtlassian
In ProgressActive training
TrainingColeman University, San Diego, CA
CompletedPetty Officer 3rd Class · 1999-2005
HonorableI'm interested in senior IT leadership and IT manager roles - particularly organizations that want to take IT from reactive to proactive. If that sounds like a problem you're trying to solve, let's have a conversation.
I'm based in Murrieta, CA and fully remote-capable. I bring the operational discipline, accountability, and strategic thinking that comes from running enterprise IT across distributed organizations of every size.